Are long page load times and downtime affecting your website?

WPX Hosting offers a solution with its fast speed, user-friendly interface, and excellent customer support. This article covers my honest experience with WPX Hosting to help you decide if it's the right choice for you.

Keep reading to find out more.

Key Takeaways

  • WPX Hosting offers fast page load times with a performance score of 99 on mobile devices, ensuring quick access for users.
  • The service provides free SSL certificates and daily backups to enhance security and data protection.
  • Customers receive 24/7 live chat support with an average response time of just 23 seconds.
  • WPX includes free site migration services and allows creating up to 50 custom emails quickly without additional fees.
  • Pricing ranges from $24.99 per month for the Business Plan to $99.99 per month for the Elite Plan, catering to different needs and budgets.
  • WPX Hosting scores 4.9 out of 5 on Trustpilot based on +3.400 reviews. Users love the WPX support - as do I.

Core Features of WPX Hosting

WPX Hosting offers fast page load times and free SSL certificates. It also provides daily backups, site migration, and email services at no extra cost.

Fast Page Load Times

Achieving fast page load times is critical for any website. The users will thank you and Google will reward you with better rankings (e.g. better SEO).

WPX Hosting delivers impressively. With a $24.99 monthly plan, websites can hit a page speed score of 99, even with several plugins and custom tweaks, the score remains high at 90-91 on other hosts.

Mobile speed scores reach an excellent 91, ensuring users on smartphones have quick access too. PageSpeed TTFB (Time to First Byte) records at just 266 ms. The average response time stands at an impressive 131 ms, peaking only up to 250 ms during heavy traffic periods.

“Fully built site loads in under three seconds.” - WPX Performance Test

This reliability boosts user experience significantly across various devices, increasing satisfaction and engagement organically without interruption by technical issues like ddos attacks or downtime.

Source: WPX

Free SSL and Daily Backups

Fast page load times benefit the user by reducing wait. Free SSL from WPX Hosting enhances website security. This SSL helps protect data, which is crucial for e-commerce sites using WooCommerce plans.

Daily backups add another layer of safety. Backups happen automatically every day and store data for 28 days. Users can trust their files are safe with free malware detection and removal services too.

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Malicious attacks pose less risk because these features work around the clock and the WPX support will be available 24/7 to help you.

Free Site Migration and Email Services

WPX Hosting offers free site migration. You can move your website without any hassle. The experts handle everything for you, ensuring smooth transitions. This saves time and effort.

I've used this service and it was super easy with their help through the live chat support from the WPX team.

You also get free email services. Create up to 50 custom emails in just 30 minutes. Use these with Outlook or Gmail for professional communication. No extra charge makes this feature valuable for businesses on a budget.

Pricing and Plans

WPX Hosting offers three plans to fit different needs and budgets. Each plan has features like fast page load times, free SSL, site migration, and daily backups.

Business Plan

The Business Plan costs $24.99 per month. It includes hosting for up to five websites and SSD storage, ensuring rapid data access. For those who choose a yearly purchase, the price drops to $20.83 per month.

Essential features like free SSL and daily backups are included. Customers also get free site migration services and email support with this plan.

Secure your site with our reliable web hosting service.

This plan is tailored for small businesses or bloggers needing robust website management without extra costs. It offers valuable tools such as DDoS protection and managed WordPress hosting options to enhance usability and security.

Professional Plan

The Professional Plan costs $49.99 per month. It offers specialized WooCommerce plans starting at $34.99 monthly. Users get unlimited site migrations, making it easier to switch hosting providers without hassle.

This plan is perfect for medium-sized websites looking for reliable website hosting with managed hosting features. Fast page load times ensure better user experience and SEO performance on search engines like Google.

Free daily backups and SSL certificates enhance data security, while 24/7 customer support provides help whenever needed.

Elite Plan

Costs for the Elite Plan are $99.99 per month. This plan offers usage-based pricing, allowing you only to pay for what you need. It includes free speed optimization to ensure your site runs fast and smooth.

The package also provides high-level security features like SSL certificates and daily malware scans. For any issues, their 24/7 customer support is always ready to help. Next up, let’s discuss Performance Metrics!

Performance Metrics

WPX Hosting shows quick load times for desktop and mobile pages.

Desktop and Mobile Page Speed Tests

PageSpeed Insights gave WPX Hosting a 99 performance score for mobile. The load time on mobile is just 1.7 seconds. A WordPress site's Largest Contentful Paint (LCP) comes in below 600ms, making it very fast.

On desktop, Pingdom rated WPX with a grade of 91. Fully built sites load in 1.5 seconds or less. These numbers show that WPX delivers excellent speed on both devices.

Next, let's look at Uptime and Response Time Analysis to see how reliable the service is over long periods.

Uptime and Response Time Analysis

WPX Hosting boasts an impressive 99.99% uptime. This means your site is almost always online, with very little downtime. For example, there was a noted downtime on August 2, 2021.

Response time matters too. WPX delivers fast responses averaging 463 milliseconds. Customers get help quickly, usually within 30 seconds of reaching out.

The average response time is fantastic at just 463ms.

These metrics show WPX's reliability in both uptime and speed responses.

Source: WPX

Customer Support Experience

WPX Hosting offers support around the clock. Read more to find out about their quality of service and reliability.

24/7 Availability

The customer support team offers excellent 24/7 live chat support. Users can expect an average response time of just 23 seconds, ensuring quick help anytime. This service makes it easy to solve problems fast and keep sites running smoothly.

Having round-the-clock help means you don’t have to worry about anything related to your website. Let that be webmail issues or data centers downtime at odd hours. It also covers emergencies like malware attacks or network outage, offering peace of mind all day and night.

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Honestly having used WPX for 2 years I can say their customer support really offers peace of mind and makes it a thousand times easier to be a website owner. They really help with anything.

Quality of Service

The support team at WPX Hosting is available 24/7. They are very responsive and knowledgeable, ensuring that help is always there when needed. This team boasts a 99% satisfaction rate from users.

Their 'Fixed For You' guarantee means they will handle site issues fast.

Security Measures

WPX Hosting has strong security features like malware removal, SSL certificates, and web application firewalls to keep your site safe.

Malware Detection and Removal

WPX Hosting offers free malware removal services. The team scans the website and removes any detected threats quickly. They also provide DDoS protection, which blocks harmful traffic from affecting site performance.

Free site fixes come with their service. This ensures websites stay clean and secure. Users do not need technical skills to handle these issues themselves.

SSL Certificates and Safety Protocols

WPX Hosting secures your website with free SSL certificates. These certificates encrypt data and protect against threats like phishing and cross-site scripting. Additionally, WPX includes robust DDoS protection to fend off attacks that can disrupt service.

Free SSL certificates are essential for keeping user data safe during transactions or logins on eCommerce sites. With these safety protocols in place, users feel more secure uploading personal information or making purchases.

Pros and Cons of WPX Hosting

WPX Hosting offers fast page load times and free SSL but can be pricier than some alternatives like Hostinger.

Advantages

Fast page load times make WPX Hosting stand out. Their quickest shared hosting speeds up your website, enhancing user experience. You get fast support with less than 1-minute turnaround time, ensuring quick fixes.

Free SSL and daily backups keep your data safe. Free business emails and malware removal add value without extra cost. The XDN cache for blogs boosts performance even more, making sites efficient and reliable.

Disadvantages

WPX Hosting only allows 50 free business emails per 30 minutes, which can be limiting for larger teams. WooCommerce plans are expensive, making it harder for small businesses to afford.

The hosting service does not include cPanel, a popular tool many users prefer. This could make managing websites more challenging for some individuals. Higher pricing plans might also deter budget-conscious customers from choosing WPX Hosting.

My personal experience with using WPX

Switching to WPX Hosting has been great for my WordPress blogs. My WordPress page speed score hit 99 right away, making the site much faster. Before this change, I used a simple domain host for WordPress sites and maintained a speed score of 90-91 with plugins like w3 Total Cache Plugin.

The customer support at WPX is top-notch. They are available 24/7 and always solve issues quickly. You'll find yourself using them more often, because it's so good. Free services like SSL certificates, daily backups, and site migration made things even easier for me as someone who runs multiple blogs.

This hosting service helped boost my website performance without much hassle.

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Ps. If you look up this blog then you will see it's not WordPress, I use Ghost. But for my 4 other personal websites I use WordPress together with WPX on their Business Plan $249.99 a year.

WPX Hosting Alternatives

You might also like Hostinger for its budget-friendly options. SiteGround offers strong performance and customer support.

Comparison with Hostinger and SiteGround

Here is a detailed comparison of WPX Hosting with Hostinger and SiteGround:

Feature WPX Hosting Hostinger SiteGround
Pricing Starts at $20.83/month Starts at $2.99/month Starts at $3.99/month
Target Users Experienced WordPress Users, Freelancers, Businesses, Agencies Small Businesses, Personal Websites Small to Medium-Sized Businesses
Free SSL and Backups Yes Yes Yes
Free Site Migration Yes No Yes
Customer Support 24/7 Live Chat, Phone Support, Email 24/7 Live Chat, Email 24/7 Live Chat, Phone Support, Email
Performance High-Speed Servers Moderate-Speed Servers High-Speed Servers
Uptime Guarantee 99.95% 99.90% 99.99%
Security Features Malware Detection, Free SSL Free SSL, Limited Security Tools Advanced Security via SiteScanner

Conclusion

WPX Hosting shines with its speed and reliability. It offers free SSL, daily backups, and helpful customer support. Pricing fits various needs from simple blogs to large stores. The user-friendly dashboard makes managing websites easy.

If you need a fast and secure hosting service, give WPX a try.

FAQs

1. What is WPX Hosting?

WPX Hosting offers dedicated server hosting for WordPress sites. It provides fast speeds, reliable uptime, and excellent customer support.

2. How easy is it to install WordPress with WPX Hosting?

Installing WordPress with WPX Hosting is simple. The dashboard includes a one-click installation feature that makes the process quick.

3. Does WPX Hosting offer content delivery network (CDN) services?

Yes, WPX Hosting includes a free CDN service to speed up your site’s loading times globally.

4. Can I use an FTP client like FileZilla with WPX Hosting?

Yes, you can use FTP clients such as FileZilla or SFTP to manage files on your server easily.

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